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Virtual HR Assistant (m/f/x) at payever

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This job is for you if you are reliable, work conscientiously, have a structured approach and are communicative. In your role you will support our HR department by helping us run one area within our recruitment team. Your task will be to help us manage our Ambassadors and Data Entries by making sure that they are always provided with projects they can work on which you prepared and assigned beforehand and by checking if they meet their KPIs. The most exciting thing about this job at payever is that you will contribute to a seamless and efficient recruiting process and thus to the company's success.

As a People Operations Manager (m/f/x) at payever, you will play a critical role in driving the success of our organization by managing and developing our most valuable asset: our people. You will be responsible for overseeing various aspects of HR operations, including talent management, employee engagement, performance management, and organizational development. Your focus will be on creating an inclusive and engaging work environment that fosters the growth, well-being, and satisfaction of our worldwide workforce.

In this role, your day will look something like this

Provide virtual assistance

Serve as a primary point of contact for employees seeking HR-related support, responding to inquiries and resolving issues through virtual channels such as chat, email, and video calls. Deliver exceptional customer service by providing accurate and timely information, guidance, and solutions.

HR process management

Handle a wide range of HR processes virtually, including employee onboarding, offboarding, benefits administration, leave management, and performance evaluation support. Collaborate with cross-functional teams to streamline processes and ensure compliance with HR policies and regulations.

Employee data management

Maintain accurate and up-to-date employee records in HR systems, ensuring data integrity and confidentiality. Assist employees with self-service tools and platforms to update their information and access relevant HR resources.

HR policy and program support

Assist in the implementation and communication of HR policies, programs, and initiatives, ensuring employees have a clear understanding of their rights, benefits, and obligations. Support the administration of employee engagement initiatives, diversity and inclusion programs, and other HR-related activities.

Continuous improvement

Proactively identify areas for process optimization and automation, leveraging technology to enhance HR service delivery. Contribute to the development and improvement of virtual HR tools, resources, and knowledge bases to empower employees and drive self-service.

Your skill set, capabilities and previous experience

Bachelor's degree in a relevant field (e.g. Psychology) or equivalent practical experience.

HR expertise: Strong knowledge of human resources principles, practices, and legislation. Experience in providing HR support and handling sensitive employee matters.

Technological proficiency: Comfortable with virtual communication tools, collaboration platforms, and HR systems. Familiarity with HRIS (Human Resources Information Systems) and HR automation tools is a plus.

Communication skills: Excellent written and verbal communication skills, with the ability to articulate complex information clearly and concisely. Proficiency in multiple languages is an advantage.

Customer service orientation: Empathetic and customer-centric mindset, with the ability to provide exceptional service and support to employees at all levels of the organization.

Organizational skills: Strong attention to detail, time management, and organizational skills to effectively manage multiple priorities and deliver high-quality results within deadlines.

Confidentiality and integrity: Demonstrated ability to handle confidential and sensitive information with utmost discretion and maintain a high level of professionalism.

What you can expect from us

A collaborative and inclusive work environment that values diverse perspectives and encourages teamwork.

Access to cutting-edge technology and resources to support your work and drive innovation.

Opportunities for professional growth and development through training programs, mentorship, and learning initiatives.

The chance to work on high-impact projects that contribute to the strategic growth of payever.

A supportive and empowering culture that promotes work-life balance and well-being.

Competitive compensation and benefits package, including bonuses, and various perks.

A culture that encourages and rewards creativity, initiative, and entrepreneurial thinking.

Opportunities for networking and building relationships with professionals across different industries and domains.

The ability to make a significant impact in shaping the future of technology and its applications.

A company that values and recognizes the contributions and achievements of its employees.

Ãœber payever

Founded in 2013 in Hamburg, Germany 🇩🇪 - payever's mission is to challenge this status quo on behalf of small and medium sized businesses against the commerce giants. We do so by providing the right tools for sellers of any size to start, run and grow a successful business: We offer online shop as well as point of sale systems and highly flexible and customized payment, marketing, shipping and communication solutions. We start where others stop with the ultimate goal to free commerce.


We already convinced Santander and Microsoft to join our mission and help us to empower over 5.000 businesses in Germany, Sweden, Denmark and Norway to compete against existing marketplaces. We’re now 10 years old, but we’re hungry like it’s Day One - we still have the same big dreams and are looking for your help to achieve them! 

Sound exciting? We think so too, and we can’t wait to hear from you!

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